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Cronin Finalist Webinar Series: Massachusetts - Local Government Enablement Team
With the 2014 implementation of a new eProcurement solution, the Operational Services Division (OSD) recognized a unique opportunity to expand access and usage by their non-executive customer base through increased outreach and marketing, and the offer of a free online purchasing system. The establishment of OSD's Local Government Enablement (LGE) team marked the beginning of a highly successful and expansive effort. This effort led to an increase in local government customer engagement, statewide contract spend, and embed the routine use of the new eProcurement system into major cities, small towns, and their school districts across the state, creating substantial savings for all government entities.

May 30, 2019 03:00 PM in Eastern Time (US and Canada)

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